Privacy Policy & Term and Conditions

The privacy and security of your personal information is very important to us. This privacy policy explains how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.

Your personal data is in safe hands with Naturally Connected International

We do: use your personal data to help us provide a great experience for you. This includes tailoring the information we share to ensure you find it relevant, useful and timely.

We don’t: sell your personal data to third parties.

We’ll always protect your personal data and, as part of this, we regularly review our privacy notice so that you can see how we use your data and what your options are. If there are any further changes to the ‘General Data Protection Regulation’ (or GDPR) or related laws, we may need to amend this statement in the future.

This policy details how we treat the personal information that we collect, what settings we provide for you to control how your information is used byNaturallyConnectedInt,  and how you can contact us with any questions or concerns.

This policy describes the types of information we may collect from you or that you may provide when you visit the website naturallyconnectedint.co.uk or any of our affiliated websites (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. It also applies to information we collect: (a) in email, text, and other electronic messages between you and this Website; (b) through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website; (c) when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy; and (d) through any other sources associated with the Website.

The policy does not apply to information collected by: (a) us offline; or (b) any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.

1. Who are ‘we’?

In this policy, whenever you see the words ‘we’, ‘us’, ‘our’ or ‘NaturallyConnected’, it refers to NaturallyConnected International Limited.

If you have any questions relating to this privacy policy or how we use your personal data, please send them to [email protected].

2. What personal data do we collect?

We will collect and use your personal data (this means any information which identifies you, or which can be identified as relating to you personally, such as your name, address, phone number, or email address). We’ll only collect the personal data we need and we’ll make it clear at the point of collection why we are collecting it.

This personal data you give us may include your name, title, address, date of birth, age, gender, employment status, demographic information, email address, telephone numbers, personal description, photographs, CCTV images, attitudes, opinions, usernames and passwords.

We may automatically collect information as you use our digital services such as the websites.

3. How we use your personal data

We’ll only use your personal data on relevant lawful grounds as permitted by the EU General Data Protection Regulation and Privacy of Electronic Communication Regulation.

We will use your personal data for the purpose or purposes outlined at the time you gave it to us. This may have been during the course of a sale, when signing up for a recipe or when simply visiting our website.

We use this information:

  • to provide the service, product or essential information you expect from us
  • to enable trusted partner organisations to perform services on our behalf or to help us understand our stakeholders more effectively.
  • to better understand how we can improve our services for you

We may also need to provide your personal data if we’re asked by the police, or any other regulatory or government authority investigating suspected illegal activities.

4. How we share your data

We will not sell your personal information to a third party.

We may share your information with partners to allow them to perform services on our behalf. Where applicable we have contracts in place with our suppliers, which require them to comply with the General Data Protection Regulation and The Privacy and Electronic Communications Regulations (or PECR), and to have robust systems and processes to protect the security of your information.

5. Cookies and links to third party websites

5.1 Cookies

Cookies are small text files stored on your computer when you visit certain websites. We use first-party cookies (cookies that we have set, that can only be read by our website) to personalise your online experience. We also use third-party cookies (cookies that are set by an organisation other than the owner of the website, in this case NaturallyConnected) to help us measure and analyse the use of our website and to provide targeted advertising. You can control the use of cookies via your browser. You can find further information in our cookie policy.

5.2 How do I change my cookie settings?

Cookies can be controlled by your web browser settings. Whether our cookies are used will depend on your browser settings, so you are in control.

5.3 Links to other websites

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, they will have their own privacy policies for which we do not accept any responsibility or liability.

5.4 Marketing communications

If you agree to receive marketing information from us you can always change your mind at a later date. For more on withdrawing your consent, please see the information in section 9 under Your data protection rights.

6. Storing information

Our web operations are based in the UK and we store most of your data within the European Union (EU). Some organisations which provide services to us may transfer your data outside the European Economic Area but we’ll only allow this if your data is adequately protected.

7. Keeping your information

We will only use and store your information for as long as it is required for the purposes it was collected for. How long it will be stored for depends on the information in question, what it is being used for and, sometimes, statutory legal requirements.

8. Your data protection rights

Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights. Where we decide how and why personal data is processed, we are a data controller and have provided further information about the rights that individuals have and how to exercise them below.

9. Withdrawal of consent

Where you have given consent for Naturally Connected to use your personal data, you have the right to withdraw that consent at any time. You also have the right to ask Naturally Connected to stop using your personal data for direct marketing purposes. To stop receiving an email from a Naturally Connected marketing list, please click on the unsubscribe link in the relevant email received from us.

9.1 Amendment of personal data

When practically possible, once we are informed that any personal data processed by us is no longer accurate, we will make corrections based on your updated information.

9.2 Other data subject rights

This privacy policy is intended to provide information about what personal data we collect about you and how it is used. As well as rights of access and amendment referred to above, individuals may have other rights in relation to the personal data we hold, such as a right to erasure/deletion (‘right to be forgotten’), to restrict or object to our processing of personal data and the right to data portability. There may be other legal reasons why we need to process your personal data, but please tell us if you don’t think we should be using it. If you wish to exercise any of these rights, please send an email to [email protected]

10. What to do if you’re not happy

In the first instance, please talk directly to us, so we can learn from and resolve any problem or query. You can send an email with the details of any data protection complaint to [email protected].  We will respond to any complaints we receive.

11. About this privacy policy

Please check the above policies before you submit any personal data on this website. This privacy policy applies solely to the personal data collected by Naturally Connected International Limited.

We’ll amend this privacy policy from time to time to ensure it remains up to date, shows how and why we use your personal data, and reflects any new legal requirements. Please visit our website to keep up to date with any changes. The current version will always be posted on our website.

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